BBA student specializing in Data Analytics & Artificial Intelligence with a proven background in customer support, administration, and digital workflows. Bridging computational intelligence with real-world business results.
Comprehensive technical and administrative solutions designed to elevate operational efficiency and uncover data-driven competitive advantages.
Transforming raw transactional records into intuitive business intelligence dashboards, trend forecasts, and statistical KPI reports using Excel, Access, and data modeling.
Leveraging modern AI paradigms, prompt engineering, and intelligent automation pipelines to streamline repetitive workflows and enhance analytical precision.
Delivering premier customer service, rapid inquiry resolution, CRM database maintenance, and inventory synchronization in high-speed, target-driven environments.
Implementing foundational cybersecurity best practices, managing cloud workspaces (Google Workspace & MS Teams), and ensuring seamless administrative flow.
# Customer Churn & Sales Forecasting
import pandas as pd
import numpy as np
predict_sales_trajectory(dataset='retail_2026')
>>> Model Accuracy: 96.4% | Insights Generated
I am a forward-thinking student pursuing my Bachelor of Business Administration in Data Analytics & Artificial Intelligence at Britts Imperial University College in Sharjah, UAE. My background encompasses frontline customer service at OK Supermarket and formal administrative operations at ZimTrade in Harare, giving me a rare blend of real-world empathy and analytical rigor.
Specialized curriculum in big data frameworks, statistical analytics, machine learning applications in modern enterprise, business forecasting, and AI ethics.
Assisted high-volume customers in a fast-paced retail environment, resolved routine queries, processed sales transactions with 100% accuracy, supported inventory control, and collaborated on promotional sales targets.
Provided day-to-day administrative support, scheduled meetings, prepared official documentation, and maintained rigorous physical & digital document archiving to ensure instantaneous retrieval.
Comprehensive coursework in Mathematics, Computer Science, and Geography, establishing solid logical, mathematical, and algorithmic reasoning.
Advanced troubleshooting methodologies, ticketing systems, and client satisfaction protocols.
Data transformation, exploratory statistical analysis, and business intelligence metrics.
Search engine optimization, content indexing, digital discovery, and analytical audience tracking.
Generative AI systems, machine learning fundamentals, computational reasoning, and neural models.
Threat mitigation, privacy defense, operational security, and safe data transmission protocols.
Al Nahda, Sharjah / Dubai, United Arab Emirates